Last Updated: June 2026

At Asoo Label, we are committed to delivering your orders quickly, safely, and efficiently. We proudly ship worldwide and work with trusted courier partners to ensure reliable delivery.

1. Processing Time

All orders are processed within:

• 1–3 Business Days for ready-to-wear items.

• 3–7 Business Days during peak seasons, promotional periods, or high order volumes.

Please note that processing times do not include weekends or public holidays.

2. Delivery Time

Estimated delivery times are as follows:

• Nigeria: 2–5 Business Days (delivery outside Lagos may take longer)

• United Kingdom & Europe: 5–10 Business Days (2–5 Business Days for products shipped directly from the UK)

• United States & Canada: 4–10 Business Days

• Rest of the World: 4–15 Business Days

Please note that delivery times are estimates and may be affected by customs clearance, courier delays, weather conditions, or other factors beyond our control.

3. International Customs & Import Duties

For international orders, additional customs duties, import taxes, or clearance fees may apply upon arrival in the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer.

United States Customers

Please note that import duties or customs fees may apply to orders entering the United States. Any applicable charges are assessed by U.S. Customs and are payable by the customer upon delivery.

4. Shipping Fees

Shipping costs are calculated automatically at checkout based on:

• Delivery Destination

• Package Weight

• Courier Rates

• Shipping Method Selected

The final shipping cost will be displayed before payment is completed.

5. Order Tracking

Once your order has been shipped, you will receive:

• A Shipping Confirmation Email

• Tracking Information (where available)

You can use the provided tracking details to monitor your shipment’s progress.

6. Customs & Duties

International customers are responsible for any applicable:

• Customs Duties

• Import Taxes

• VAT or Sales Taxes

• Clearance Fees

These charges vary depending on the destination country and local regulations.

7. Lost, Delayed, or Undelivered Packages

While we work closely with our shipping partners, Asoo Label is not responsible for:

• Courier-related delivery delays

• Customs processing delays

• Packages lost due to incorrect or incomplete shipping addresses provided by customers

• Failed delivery attempts caused by customer unavailability

However, we will make every reasonable effort to assist in locating, tracking, and resolving shipping issues whenever possible.

8. Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate at the time of purchase.

Asoo Label cannot guarantee address changes once an order has been processed or dispatched.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Asoo Label

Email: support@asoolabel.com

Website: www.asoolabel.com